Master 1:1 Teams Calls: Desktop + Mobile Steps
At a Glance
- Target Audience
- Microsoft Teams Users & IT Admins
- Problem Solved
- Struggles initiating or receiving 1:1 calls in Teams on desktop/mobile with poor audio or performance issues.
- Use Case
- Daily remote 1:1 check-ins, quick colleague calls in hybrid teams.
<p>Microsoft Teams has become an essential tool for remote work and collaboration, allowing users to communicate through audio and video calls easily. In this post, we will provide a simple, step-by-step guide on initiating and receiving one-on-one calls in Microsoft Teams on desktop and mobile devices. We will also share helpful tips to ensure a seamless calling experience.</p>
<h2 id="steps-on-desktop">Steps on Desktop:</h2><ol>
<li>Launch Microsoft Teams and sign in to your account.</li>
<li>On the left sidebar, click on the ‘Chat’ tab.</li>
<li>To start a new one-on-one call, click the ‘New Chat’ icon at the top of the chat list, and enter the name or email address of the person you want to call.</li>
<li>Once you have selected the desired contact, click on the ‘Video Call’ or ‘Audio Call’ icon at the top right corner of the chat window to initiate the call.</li>
<li>To receive a call, click the ‘Answer’ button when you see an incoming call notification.</li>
</ol>
<h2 id="steps-on-mobile">Steps on Mobile:</h2><ol>
<li>Open the Microsoft Teams app on your smartphone or tablet, and sign in to your account.</li>
<li>Tap on the ‘Chat’ tab at the bottom of the screen.</li>
<li>To start a new one-on-one call, tap the ‘New Chat’ icon at the top right corner and enter the name or email address of the person you want to call.</li>
<li>After selecting the desired contact, tap on the ‘Video Call’ or ‘Audio Call’ icon at the top right corner of the chat window to initiate the call.</li>
<li>Tap the ‘Answer’ button to receive a call when you see an incoming call notification.</li>
</ol>
<h2 id="list-of-tips">List of Tips:</h2><ol>
<li>Ensure that you have a stable internet connection for a smooth calling experience.</li>
<li>Use a headset or earphones with a built-in microphone for better audio quality.</li>
<li>Close unnecessary applications or browser tabs to improve call performance.</li>
<li>Test your audio and video settings before initiating a call to avoid technical issues.</li>
<li>Use the ‘mute’ feature when you are not speaking to minimize background noise.</li>
<li>Use the ‘blur background’ or ‘virtual background’ option to maintain a professional appearance during video calls.</li>
<li>Keep your Teams app updated to the latest version to enjoy new features and improvements.</li>
</ol>
